Exclusive Content:

Microsoft Teams & Telephony: Why Businesses Prefer UCaaS Providers

Leveraging calling services from a UCaaS provider, integrated with...

What to Look for in a UCaaS Provider

When COVID-19 first struck, many organizations rushed to deploy...

Enhancing Teams with enterprise-grade telephony

Today’s businesses depend on a robust communications experience to...

Operations

2022 CDP Market Guide

89% of brands now say they’ve either deployed a customer data platform (CDP) or plan to. But many companies are finding out the hard way that not all CDPs are...

Establishing end-to-end control of product labeling & customer-facing materials: 5 focal points for improvement for the year ahead

A 2020 Guide For Cxos Of Global Businesses In Heavily-Regulated Industries In heavily regulated industries including medical device manufacture, pharmaceuticals, chemicals and cosmetics, demand is...

CX trends 2022

It’s finally time for companies to think about what comes next. And after almost two years of adapting, transforming and responding to unprecedented change,...

Mind your KPIs

Collecting good, timely data with careful analysis to guide proper business decisions is critical to thriving in business today. With that in mind, we’ve...

Transforming operations at over 150 KFC restaurants with AI and IoT

The award-winning project saved 6% in energy on average year on year, in addition to enhancing food safety, occupant comfort and improving equipment reliability. One...

How to forge a stronger supply chain

And how to make your data help you do that. Delivering to customers on time, in full, everytime requires a supply chain operating at peak...

Investing in the right things: how putting technology over people leads to failure

Work simpler. Work smarter. You’re Ready to Make a Big Investment in Technology…But Will It Be Enough? Investments in technology can have a huge impact on...

4 fatal flaws in traditional approaches to customer identity resolution

This guide explains 4 flaws to avoid and exactly how they impact marketing effectiveness. When a brand wants to target its existing customers with digital...

Crisis Management: How facilities teams will use data for Coronavirus and beyond

Facilities management teams serve on the front lines of the fight against global pandemics in the business community. During the current COVID-19 coronavirus pandemic outbreak,...

Newsletter

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Microsoft Teams & Telephony: Why Businesses Prefer UCaaS Providers

Leveraging calling services from a UCaaS provider, integrated with...

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When COVID-19 first struck, many organizations rushed to deploy...

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10 ways voice will disrupt the workplace in the next 5 years

The way businesses adapted to COVID-19 was nothing short...

How good is your communications system?

Today’s work takes place in the office, at home,...