89% of brands now say they’ve either deployed a customer data platform (CDP) or plan to.
But many companies are finding out the hard way that not all CDPs are...
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There’s an immediate need for HR professionals to collaborate directly with their C-suite executives and leaders to create, revise and/or...
The “US Contact Center Decision-Makers’ Guide (2022 – 14th edition)” is the major annual report studying the performance, operations, technology and HR aspects of...
A guide to capturing the micromoments you need to build lasting memories with loyal customers.
Polaroids instantly capture a memory and the emotion that comes...
Understanding the strategic marketing pillars that can drive your growth.
You’ve decided you’re ready to drive your business’s growth by embarking on a strategic marketing...
How does the executive at any level mine that intersection of effectively and efficiently?
In this eBook, Laura Stack redefines the modern executive to match...
Start building a comp plan in your organization.
Smart companies have up-to-date compensation plans that support their business objectives and ensure their long-term success. You...
Executives must be able to communicate effectively during times of crisis. Here’s why.
We’re currently experiencing a time of unprecedented crisis. Communicating with stakeholders effectively...