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Um die Produktivität zu steigern, muss Kommunikation einfach, zugänglich und klar sein - unabhängig davon, wo sich Mitarbeitende befinden. Die Möglichkeit, auf beiden Seiten eines Anrufs...
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To win customers for life, you need to deliver personalized, efficient experiences. Adopting CXi means engaging consumers from the first point...
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Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into...
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The fourth industrial revolution is underway. Manufacturing companies are looking for ways to embrace data-driven operations, adopt zero-touch automation and transform...
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The past decade was a period of rapid and unprecedented transformation for cloud communications.
Cloud technologies, and cloud telephony specifically, have matured greatly—richer...
Graybar, a Fortune 500 electrical wholesale and supply chain specialist, uses Red Hat Enterprise Linux 8, Red Hat Insights, and Red Hat Smart Management...
Identify and remediate configuration problems more effectively with Red Hat Smart Management For several common use cases, using Red Hat Smart Management saved time...
Many organizations have developed plans to move their workloads to public clouds, but this move can bring out unexpected challenges. Without the right enterprise...
