To better understand the customer and employee landscape facing them, and what it means for organisations today, ServiceNow worked with Opinium Research to commission a survey of 15,000 adults across EMEA. This research was carried out with a view to find out exactly what a successful customer experience strategy should look like both now and […]
5 myths about technology in healthcare, busted. New Zealand’s healthcare system has long been the envy of the developed world. It is effective, accessible, affordable and equitable. Yet, left to its own devices, it is becoming increasingly clear that the system will begin to fail on all these measures – possibly sooner than we […]
