Got a ton of users to download your app? Congrats! But don’t pop that champagne bottle yet. Did you know that 25% of apps are used only once during the first six months? If you can’t keep people coming back to your app, all your user acquisition effort will be for naught. To encourage people […]
Data collected by Frost & Sullivan has shown that consumers prefer to use self‐service. However, they expect it to be smart self-service no matter what channel they use. Many contact centers are failing to meet their expectations. This white paper will give you the knowledge to create the most effective CX. Read the white paper […]
