Novatus Global announced the appointment of Andrew Pinnington as Chief Customer Officer. The company continues expanding its leadership team during a major growth phase. Additionally, Novatus Global aims to strengthen customer relationships and commercial operations worldwide.
Growth Investment Supports Company Expansion
Novatus Global said the appointment follows its $40 million growth investment from Silversmith Capital Partners in 2024. Since launching in 2019, the company has expanded from a two-person startup to more than 120 employees globally.
The company also developed Novatus En>ACT, its flagship SaaS platform for transaction reporting assurance. Moreover, the platform supports real-time monitoring across global reporting frameworks for financial institutions.
As Chief Customer Officer, Pinnington will oversee global sales, client success, and managed services operations. He will also lead customer engagement, new client acquisition, and long-term commercial growth initiatives.
“We are at an exciting inflection point in Novatus’s journey,” said Andrew Hedley, Co-Founder and Co-CEO of Novatus. “We have continued rapid growth and have just received a King’s Award for Enterprise – recognition that reflects the quality of our people and the impact of our technology. To sustain and accelerate that trajectory, we need world-class commercial and customer leadership.”
Matt Ranson (Co-Founder and Co-CEO) added, “Andrew brings exactly that: deep financial services expertise, a proven ability to build and scale client-facing teams globally, and a genuine passion for partnering with customers to solve their most complex challenges. He brings a powerful combination of deep commercial acumen and Transaction Reporting expertise, and we are delighted to welcome him to the team.”
Andrew Pinnington joins the company from The Depository & Trust Clearing Corporation. At DTCC, he managed global sales, partnerships, and international client coverage operations. Furthermore, he worked across offices in Boston, New York, London, Singapore, Hong Kong, and Australia.
“Novatus is one of the most compelling businesses in financial services technology today,” said Pinnington. “In a world of increasing regulatory complexity, the ability to help clients resolve their global reporting issues with real-time, data-driven and AI-enabled assurance is genuinely transformative. What struck me most in conversations with Andrew, Matt and the team was the clarity of vision, the quality of the product, and the expertise of the people. I am excited to ensure that every client interaction reinforces why Novatus is the trusted choice for the world’s leading financial institutions.”
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Source: Businesswire
