1. Swinging the Skillset

 We’ve moved from talking about AI to adopting AI in the workforce in the past year. What’s next? AI actually replacing people in the workplace.

But don’t fear massive job loss. AI will create new opportunities for employees who are willing to diversify their skills and lean into their soft skills. While AI can automate many tasks, it can’t replicate the human touch.

So many companies will look within and outside the organization for people they can teach and mold into the changing roles. 

“AI is predicted to take away or to really take over a lot of the kind of efficiencies and the processes. The vast majority of people in those roles are likely to lose their jobs in the next few years, and those jobs will be replaced with new jobs,” says Matt Kirk, Owner – Talent Acquisition Solutions at SHL. “That’s one of the reasons why the skills piece is important, because as AI forces new roles and changes the structure of the organization, external talent is hard to find and it’s expensive.”

2. Calming the Chaos

This is good news for 2025: Employees will embrace their company’s culture and processes more as long as it’s easier to do their jobs, according to the Qualtrics Global Employee Experience Trends Report. They aren’t necessarily looking for AI to make things easier. They want to be part of improvements that will make work better.

Nearly 40% of employees report feeling pressure to be more productive, Qualtrics found. And that comes from trying to keep up with the pace of change. You’ll want leaders to ease the pressure by helping employees understand and adapt to changes.