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2025 Enterprise AI Maturity Index

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State of AI in Business Communications

About this webinar

Join us for an insightful discussion on how businesses are harnessing AI to transform both employee and customer experiences. Learn from Robin Gareiss, CEO and Principal Analyst at Metrigy, about AI’s real world impact on business communications together with RingCentral experts on how AI is improving work efficiency, and reducing time required in addressing customer needs. Leverage the insights to gain practical advice on introducing, deploying, and measuring AI effectiveness within your organization.

Featured Speakers: 

Robin Gareiss

CEO & PRINCIPAL ANALYST Metrigy

John Finch

Vice President of CX Product Marketing
RingCentral

Akshay Srivastava

Chief Customer Officer
RingCentral

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