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Transforming the Contact Center: Maximizing AI’s Impact on Customer Experience

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Real Experts: Crafting Your AI Roadmap – Elevating Your Contact Center with AI

About this webinar

AI is revolutionizing the customer experience landscape, yet many organizations struggle to implement and scale AI solutions effectively. In this webinar, Nicolas De Kouchkovsky, Principal at CaCube, and John Finch, Global Vice President of Product Marketing, CX at RingCentral, will guide you through the essential steps to successfully adopt AI in your contact center. This Real Expert session will uncover actionable strategies to maximize ROI, optimize operations, and ensure smooth adoption of AI-powered solutions. Join us to learn how to harness AI’s potential and create a roadmap tailored to your organization’s needs.
Equip your contact center with the tools and strategies to succeed in the age of AI. Don’t miss this opportunity to take your customer experience to the next level.

Featured Speakers: 

Nicolas De Kouchkovsky

Principal at CaCube

John Finch

VP of CX Product Marketing at
RingCentral

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