On Demand Webinar
As artificial intelligence (AI) technology weaves itself into the fabric of the customer experience (CX) industry, teams are questioning how to leverage new AI tools in a way that doesn’t eliminate human connection altogether.
Hear from RingCentral’s John Finch and CX mastermind Shep Hyken for an intuitive discussion, where you’ll learn:
Vice President of Product Marketing, AI Customer Engagement RingCentral
Customer Service/CX Expert NYT & WSJ Bestselling Author
On Demand Webinar Watch Now Explore how global organizations are revolutionizing their web application observability by extending the focus beyond APM (Application Performance Management) metrics to a more complete and
On Demand Webinar Watch Now In this webinar, learn how KeyBank created a financial data hub, integrating data from 50+ sources and utilizing Workday tools for detailed accounting and reporting.
On Demand Webinar Watch Now What a year! Join the Submittable Product Marketing team for this ‘wrapped’ presentation, where we will review features that were released throughout 2024. In 2024,
On Demand Webinar Watch Now Explore the trends reshaping customer service. From sustainability to omnichannel CX and personalization, discover how the latest innovations will drive the future of contact centers
