Higher Logic has named Marius Ciortea as Chief Community Officer to help energize their AI community engagement efforts. A source with the company that is an engagement leader with a sophisticated platform. For enterprises said that Ciortea is bringing a combination of deep enterprise experience and AI thought leadership to the table.
“Marius is a visionary leader with a proven track record of transforming large-scale community ecosystems,” said Rob Wenger, CEO of Higher Logic.“His background working across global community teams gives him a unique understanding of how enterprise organizations operate and what they need from an engagement platform to be successful today and in the future. We’re excited to welcome him to our executive team.”
While at IBM, Ciortea was responsible for the creation of the global community ecosystem. A position in which he closely collaborated with Higher Logic as a customer. Now, his AI-driven insights provide him with the leverage to set the future of community technology.
He will be the one to oversee the community vision and strategy of the company in this positio. Report regularly to the product, innovation, and customer success teams. He will also lead human-AI interactions within the organization to achieve measurable engagement outcomes and optimize overall performance effectively.
“Community is entering a new chapter, one where AI and human connection work together to deliver measurable value, deeper relationships, and scalable outcomes,” said Ciortea. “Higher Logic is uniquely positioned to lead this transformation. I’m excited to help shape the next generation of engagement technology and work alongside customers who are redefining what community can achieve.”
The company says that Ciortea joining Higher Logic is a reflection of the commitment. That Higher Logic has to: innovation, partnership with customers and leadership of the industry. As AI transforms community interactions, he will guide the company in expanding platform capabilities to deliver large-scale customer engagement. By this executive move, Higher Logic intends to remain leading AI community engagement. Thereby allowing the enterprises to be able to create more purposeful, intelligent, and sustainable relationships with their ecosystems.
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Source: Businesswire
