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AI and Human Connection: Striking the Perfect Balance in Customer Service

On Demand Webinar

As artificial intelligence (AI) technology weaves itself into the fabric of the customer experience (CX) industry, teams are questioning how to leverage new AI tools in a way that doesn’t eliminate human connection altogether.

Featured Speakers: 

John Finch

Vice President of Product Marketing, AI Customer Engagement
RingCentral

Shep Hyken

Customer Service/CX Expert
NYT & WSJ Bestselling Author

 

AI and Human Connection: Striking the Perfect Balance in Customer Service

Webinar

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