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Um die Produktivität zu steigern, muss Kommunikation einfach, zugänglich und klar sein - unabhängig davon, wo sich Mitarbeitende befinden. Die Möglichkeit,...
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Einige von uns sind jetzt wieder im Büro, andere arbeiten weiterhin von zu Hause oder Remote. Und für viele scheint ein...
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With the shift in customer preferences toward digital channels, there’s an expectation for exceptional service and top-tier technological assistance at every...
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Ensure you have best-in-class AI to boost your productivity and revenue by capturing the important insights and metrics for effective CX....
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Faced with the reality of shifting customer expectations and increasingly heavy demands, businesses need cloud-powered CX@Scale to intelligently meet customer needs....
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To win customers for life, you need to deliver personalized, efficient experiences. Adopting CXi means engaging consumers from the first point...
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The fourth industrial revolution is underway. Manufacturing companies are looking for ways to embrace data-driven operations, adopt zero-touch automation and transform...
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The past decade was a period of rapid and unprecedented transformation for cloud communications.
Cloud technologies, and cloud telephony specifically, have matured greatly—richer...
The benefits of occupancy data
Measuring success is not only about how many people are using your attraction – but how they are using it too.
In this whitepaper, we discuss...