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How Device Choice Can Make or Break Your Cyber Resilience Plan

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September 1, 2024

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CCO : répondez aux nouvelles attentes de vos clients

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April 25, 2024

Les directeurs du service client (CCO) sont soumis à une …

Au cœur de l’expérience client dans l’industrie

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April 25, 2024

Dans l’enquête mondiale menée par ServiceNow auprès de 1 900 …

Un guide pour rationaliser les ventes et les opérations de service dans le secteur de la production industrielle

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3 façons d’améliorer l’expérience client tout en réduisant les coûts

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executive & strategy (CEO and CSO)

Measuring Social Impact: A Guide for Grantmakers and CSR Professionals

As you work to advance social good, measurement is an essential component. Learn how to build a framework to track,

AI for Foundations: A Primer for Pragmatists

Measuring Social Impact: A Guide for Grantmakers and CSR Professionals

API Security Testing: A Smarter Approach for One of Today’s Fastest-Growing Threats

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operations (COO)

Why now is the best time to move your phone system to the cloud

Boost Revenue with Smarter Customer Experience

Gartner Market Guide for Artificial Intelligence Applications in IT Service Management

Gartner Market Guide for Artificial Intelligence Applications in IT Service Management

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Navigating AI with RingCentral

Close Content by CategoryMenu Toggle Executive & Strategy (CEO and CSO) Finance (CFO) Information & Technology (CTO, CIO, CISO) Marketing

information & technology
(CTO, CIO, CISO)

Work Wonders with Smart Data Capture

Save money and accelerate your business productivity by making data capture easy, efficient, and effective. Understanding your retail business’ data

PRACTICAL ERGONOMICS GUIDE FOR EDUCATION

Modernize IT services and operations with AI

Gartner Report: How to Manage a Smarter GenAI Integration 

Work Wonders with Smart Data Capture

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finance (CFO)

Pillars of Today’s K-12 Classroom

Navigating AI with RingCentral

The key to building a customer-centric culture

5 customer experience strategies for financial services contact centers

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Measuring Social Impact: A Guide for Grantmakers and CSR Professionals

As you work to advance social good, measurement is an essential component. Learn how to build a framework to track,

revenue (CRO)

Aberdeen Report: Drive Results with AI-powered CX

New Aberdeen report: Drive Results with AI-Powered CX Today’s contact center is more complex than their counterpart from even ten

Not All Copilots Are Created Equal

D is for Digital CX, not deflection

Designing Your AI-Ready Business

ICMI State of AI in the CC

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marketing (CMO)

4 ways Datadog is taking a bite out of your budget

Nine Cost Considerations for Observability Platforms

Revolutionizing Observability with Chronosphere: A Comparative Analysis with Datadog

How Snap increased observability reliability and improved developer experience

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PRACTICAL ERGONOMICS GUIDE FOR EDUCATION

It’s no secret that the usage of technology both in and out of classrooms has increased. That increase, however, has

human resource

ABN Amro – The Power of Sentiment Data: Better Decision Making, Improved IT Value, Happier Employees

Close Content by CategoryMenu Toggle Executive & Strategy (CEO and CSO) Finance (CFO) Information & Technology (CTO, CIO, CISO) Marketing

How to Save IT Operating Costs With End-User Experience Management (EUEM)

Gartner Report: How to Build a Sustainable & Collaborative Digital WorkplaceInfrastructure

How to Improve Efficiency: Eliminate Issues and Reduce MTTR with Keysight Technologies

How to Improve Efficiency: Eliminate Issues and Reduce MTTR with Keysight Technologies

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