Next-Gen Contact Center Strategies

CX is essential to every business, so why do budgets and costs still hinder contact center initiatives? Make a stronger business case for your contact center transformation with new strategies. You will learn how to prioritize projects, how to engage stakeholders, and when it’s time to take a risk in this guide.

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Select the Episode(s) you’d like to watch:

Evolving from Work at home to Differentiate at home.

Further Leverage or expand upon work at home benefits.

Looking within – Work at home assessment.

Align work at home and Hybrid priorites

Full Webinar : Next-Gen Contact Center Strategies

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