A cloud PBX offers incredible advantages over an on-premises PBX
- Unify business communications: A unified solution offers enterprise-grade features such as phone, faxing, SMS, IVR, call queues, team messaging, video meetings, and voicemail—all on one platform.
- Easily manage multiple locations: A single solution with global availability is easier to manage and can be administered from a single portal using a desktop or mobile phone.
- Add and remove services at any time: Cloud solutions are flexible and scalable, allowing you to easily add services or remove users at any time. Providers offering a 99.999% uptime SLA ensure your business never halts.
- Meet all of your security and compliance needs: Security, service delivery, and architecture as well as industry compliance (CCPA, GDPR, HIPAA, FINRA) are fully managed by the cloud provider.
- Eliminate your infrastructure management costs: Best-in-class cloud solutions are hosted in top-tier and redundant data centers.
All aspects of the infrastructure are managed and monitored 24/7/365 by the provider. - Support mobile and remote workers: Workers can make calls, send messages, and start video calls at any time and on their device of choice—PC, mobile, or tablet.
- Always have the latest features: Updates are free, automatic, and come with the latest features with no impact to users or disruption to business.
