Metrigy’s report reveals how healthcare providers can improve patient satisfaction and loyalty

metrigy-healthcare-research-report

Patients are also consumers, which means using proven customer experience technology to deliver successful patient experiences (PX) is vital. The preferred technology in many cases is cloud-based customer experience technology and AI. Find out how it’s increasing satisfaction in this new Metrigy research report Trends for Patient Experience Success.

This insightful guide reveals:

  • Why healthcare providers need a strong, proven PX strategy
  • Which projects are top priority for providers focused on PX
  • How artificial intelligence is impacting the quality of digital PX
  • Six practical recommendations for achieving PX success
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