Exclusive Content:

10 Reasons to Consider Marketing Automation

10 Reasons to Consider Marketing Automation Being a successful marketer...

Are you ready to build the digital factory of the future?

In this guide we look at how industrial-grade private...

Streamline digital CX with conversational AI 

Discover more on clientpapers.com With the shift in customer preferences...

2022 Guide to Leading an Agent-Centric Contact Center

spot_img
spot_img
spot_img

A glance at the 2022 Contact Center Challenges and Priority Study by Contact Center Pipeline sums up the perfect storm faced by today’s contact center leader. Forty-one percent of respondents cited their biggest challenge as difficulty when hiring and recruiting, 23% noted an increased workload and rounding out the top three, 19% said high attrition rates.

Put it all together and you’ll spot an ever-widening gap in the work to be done and the people who are willing and available to do it.

You know this already. You’ve tried to combat it by offering new benefits and perks, increasing wages, and incentives, and expanding your offerings around working from anywhere. But that approach to the problem, in this current market, is not unique to your business. It’s become the new expectation. Finding and retaining people now means looking beyond what appears on a pay stub and toward the things that create deeper meaning in work and show greater respect for the worker.

Download this guide for insight on:

  • The Potential in Our People
  • A Process to Empower
  • Technology Brought Together

Download 2022 Guide to Leading an Agent-Centric Contact Center Whitepaper

Guide to Leading an Agent-Centric Contact Center-888888888888
spot_img
spot_img
spot_img
spot_img
spot_img
spot_img

Newsletter

spot_img
spot_img

Don't miss

The path to experience driven commerce

Three milestones to better experiences. There is no more business...

What to Look for in a UCaaS Provider

When COVID-19 first struck, many organizations rushed to deploy...

Account-Based Marketing (ABM) and more.

ABM requires a deep understanding of the companies you...
spot_img

10 Reasons to Consider Marketing Automation

10 Reasons to Consider Marketing Automation Being a successful marketer means always being ready for.... Discover On Ittech-News.com An IT manager’s guide to building or buying a...

Are you ready to build the digital factory of the future?

In this guide we look at how industrial-grade private wireless can help manufacturing companies do extraordinary things, building smart, flexible, connected production lines that...

Streamline digital CX with conversational AI 

Discover more on clientpapers.com With the shift in customer preferences toward digital channels, there’s an expectation for exceptional service and top-tier technological assistance at every...