Happy customers efficient businesses


How to supercharge growth with virtual receptionists

We all want the same things. As customers, as business owners, as people, we all want joy, freedom, respect, knowledge, and fair treatment. And when we pay for products or services, we expect convenience, assistance, and value for our money.

But not every business delivers. Customers don’t get what they want. Clients wait too long for answers. Calls don’t go through. Website visitors bounce. People walk away dissatisfied and disappointed.

These things happen every day, and it costs companies in the United States upwards of $62 billion a year. (That’s a conservative estimate, by the way.) Factor in buying power and unsatisfied consumers taking their money elsewhere, and the cost of negative customer experiences climbs to more than half a trillion dollars.

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