Patients are also consumers, which means using proven customer experience technology to deliver successful patient experiences (PX) is vital. The preferred technology in many cases is cloud-based customer experience technology and AI. Find out how it’s increasing satisfaction in this new Metrigy research report Trends for Patient Experience Success.
This insightful guide reveals:
- Why healthcare providers need a strong, proven PX strategy
- Which projects are top priority for providers focused on PX
- How artificial intelligence is impacting the quality of digital PX
- Six practical recommendations for achieving PX success
