The business call is back.
Did you know that, of all the ways they can contact businesses, legal customers still prefer to make phone calls?
In fact, every year, more than 170 billion calls are made from mobile click-to-call alone. Law firms big and small are seeing an explosion of inbound calls.
Thanks to smartphones, the very minute a potential client has a need, they can find an attorney who meets it.
Missed calls are missed opportunities.
Potential clients are phoning in, and if you aren’t answering their calls, you’re driving them straight into the arms of your competitors.
What’s more: If you’re picking up but fail to make a good impression, you stand to lose out on a lot more than a single case.