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The State of Assessment in K-12 Education: Study & Trends

Our first K-12 assessment-focused research study uncovers vital stats...

Driving the Learning Journey With Actionable Assessment

A roadmap for reframing assessment in your classroom, turning...

Mobile app engagement: The ultimate guide

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Happy customers efficient businesses

How to supercharge growth with virtual receptionists

We all want the same things. As customers, as business owners, as people, we all want joy, freedom, respect, knowledge, and fair treatment. And when we pay for products or services, we expect convenience, assistance, and value for our money.

But not every business delivers. Customers don’t get what they want. Clients wait too long for answers. Calls don’t go through. Website visitors bounce. People walk away dissatisfied and disappointed.

These things happen every day, and it costs companies in the United States upwards of $62 billion a year. (That’s a conservative estimate, by the way.) Factor in buying power and unsatisfied consumers taking their money elsewhere, and the cost of negative customer experiences climbs to more than half a trillion dollars.

If you would like to reach out immediately, please contact us on ruby.com

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